Below you will find answers to the most frequently asked questions about our practice, massage, kinesiology and osteopathy appointments.


Are you covered by health funds?

Yes. Most health funds offer rebates on massage, osteopathy, accupuncture and kinesiology. Please contact your health fund for the specifics of your health cover.

Can I claim directly with my health fund card?

You can claim on-the-spot rebates using Hi Caps for massage and osteopathy. This means you only pay the gap amount at the time of your appointment.

Do you accept credit cards?

Absolutely. We take MasterCard, Visa and AMEX.

Are your therapists fully qualified and accredited?

Yes. All our therapists are fully qualified in their modalities and committed to continuing professional education.


Do all massages require you to remove your clothing?

No. Shiatsu massage and Reflexology are done with the clothing on. For other massage treatments we provide plenty of warm towels.

I have very sensitive skin do you use essential oils?

Our massage oil is a lovely, unperfumed, organic olive and almond oil. We can add essential oils if desired.

If I have a sore shoulder what type of massage would you recommend?

We offer many different types of massage and always start by taking a case history to discuss and assess your needs before any massage takes place. That said, remedial massage is often a good treatment for a sore shoulder.

Why do you take a case history? 

Before offering any treatment our qualified practitioners review your health, history of illness and any medications you take, enabling us to build an appropriate treatment action plan for your needs.

Is it safe to have a massage if I have cancer?

Yes – depending upon the type of cancer you have and where you are in your treatment.  A relaxation massage can be extremely beneficial in managing stress.

Can massage help constipation?

Yes, both massage and reflexology can be helpful. A gentle massage across the stomach and bowel areas will often assist as will accessing reflex areas on the feet during a reflexology treatment.

Is it safe to have a massage when pregnant?

That depends upon where you are in your pregnancy.  After the 1st trimester massage can be hugely beneficial for lower back pain.  However, massage is generally not recommended during the first trimester of pregnancy.


How many Kinesiology sessions will I need?

This depends on the type of issue being addressed and the underlying cause. You will be given a guideline and an explanation of what follow up is needed at the end of your initial appointment.

Some people use kinesiology as a general life and health management program where they follow up regularly, others work intensively to address deep imbalances and others only as needed when an issue arises

What do I need to wear to a session?

Kinesiology sessions are usually performed laying in a relaxed position and can involve moving different parts of the body (depending on this issue being addressed). Comfortable every day wear is suitable for a session.

What do I need to bring?

If addressing a major health concern, please bring along any recent medical reports or results.

If you have concerns about specific foods creating stress in your system then please feel free to bring a sample of those foods along with you to the session.

Is my child old enough to benefit from kinesiology?

Kinesiology can work with children as young as newborns. When working with children under the age of 5 years the Kinesiologist will usually use a ‘surrogate’ (parent) for the muscle monitoring aspect of the session. This is easily done with the child seated on the parent’s lap.

Working with children when they are young to determine any imbalances early on may prevent issues from worsening or becoming chronic.

Will the treatments have a lasting effect?

Kinesiology aims to address the underlying issue creating an imbalance or symptoms. If the underlying issue is addressed at its deepest level, then the common result is a ceasing of symptoms, usually long term.

If symptoms return after the session it simply means that there is more to address on the underlying issue.

Can I do kinesiology on myself?

Yes, to a degree. There are various forms of self testing that can be taught in kinesiology, but this is not the complete aspect of kinesiology where we aim to treat the issue at the cause.

A kinesiology session is a full treatment session that not only involves the testing aspect but exploring the deeper aspects underlying an imbalance (or symptom) and then a rebalancing of the body in relation to this stress.


What is osteopathy?

Osteopathy is a hands-on, manual therapeutic approach to health, which recognises the importance of the relationship between the structure of the body and its function.

What does an osteopath do?

An osteopath addresses the interrelationship between the structure of the body, and the way it functions, by applying hands-on manual therapy methods, prescribing basic exercises, giving basic health, lifestyle and nutritional advice, and if necessary, suggesting referrals for further health investigations.

What does an osteopathic consultation involve?

The osteopath begins by taking your medical and health history, asking questions which may be relevant to the global picture of your health.

This is followed by a physical screen, to check for any irregularities in your physical presentation. Based on these assessments, you are assessed and treated simultaneously, through the application of hands-on manual therapy.

What is the difference between osteopathy and other manual therapies?

Osteopathy does not see the body as a sum of parts, or the person as separate from the body, but rather as part of a functioning whole. Therefore, if you present with pain such as knee pain, not only your knee, but your feet, hips, back, neck, head and whole postural alignment will be addressed, as well as your lifestyle and nutritional factors

Can osteopathy help my headaches/sinusitis/back pain/child’s unsettled behaviour/poor posture?

Yes, osteopathy can address all these issues and more.

For answers to any other questions you may have, please phone us on 9953 8503.